Privacy Policy

📋 Introduction

SOLAR NAGPUR (solarnagpur.com) is a Nagpur-focused rooftop solar enquiry and installer-connection platform. We help homeowners submit their rooftop solar requirement and get connected with a suitable solar installer in Nagpur.

This Privacy Policy explains what personal information we collect through our website, how we use it, and the steps we take to protect it. By using our website or submitting your details through any form, call, or WhatsApp message, you agree to the practices described in this policy.

📝 Information We Collect

When you submit an enquiry through our website forms, contact us via phone call, or message us on WhatsApp, we may collect the following information:

• Full name : as provided in the enquiry form
• Mobile number : used for callback and communication
• Area/locality in Nagpur : to connect you with a relevant installer
• Monthly electricity bill range : to estimate a suitable system size
• Property type : such as independent house, flat, row house, or duplex
• WhatsApp messages : if you contact us via WhatsApp, the message content and your phone number are received by us
• Call details : if you call us, your phone number and the nature of your enquiry may be recorded for follow-up purposes

We do not collect any payment information, bank details, or Aadhaar/identity documents through this website.

⚙️ How We Use Your Information

The personal information you provide is used for the following purposes:

• To respond to your rooftop solar enquiry
• To connect you with a suitable selected solar installer in Nagpur who can address your requirement
• To provide indicative solar system size, cost, and subsidy guidance based on your inputs
• To follow up on your enquiry via phone call or WhatsApp, if needed
• To improve our website content and user experience

🤝 Sharing Your Information

To fulfil your solar enquiry, your submitted details (such as name, mobile number, locality, bill range, and property type) may be shared with a suitable selected solar installer so they can contact you and provide a proposal or site visit.

We share only the information necessary to respond to your requirement. We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

Apart from the selected installer, your information is not shared with any other external party unless required by law or legal process.

🍪 Cookies & Analytics

Our website may use basic cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site. This may include:

• Pages visited and time spent on the website
• Device type, browser, and general geographic location
• Referral source (how you found our website)

This data is collected in aggregate and does not personally identify you. You can disable cookies in your browser settings at any time, though some website features may not function as intended.

🔒 Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.

We retain your enquiry details only for as long as necessary to fulfil the purpose for which they were collected or as required for business records.

🔗 Third-Party Links

Our website may contain links to external websites such as WhatsApp, government portals (e.g., PM Surya Ghar Yojana), or other resources. We are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies separately.

✅ Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent for us to contact you at any time
• Ask us not to share your details with any installer

To exercise any of these rights, please contact us using the details provided below.

📄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we make changes, the "Last Updated" date at the top of this page will be revised. We encourage you to review this page periodically.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you can reach us at: